Cookie Policy
Last Updated: February 12, 2025
This Cookie Policy explains how HopNGo uses cookies and similar technologies to recognize you when you visit our website and mobile application. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
Please read this Cookie Policy carefully, together with our Privacy Policy and Terms of Service, to understand how we collect and use information about you when you use our services.
1. What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, HopNGo) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
2. Why Do We Use Cookies?
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website and mobile application to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our website and mobile application. Third parties serve cookies through our website for advertising, analytics, and other purposes.
The specific types of first and third-party cookies served through our website and mobile application and the purposes they perform are described below:
- Essential Cookies: These cookies are strictly necessary to provide you with services available through our website and mobile application and to use some of their features, such as access to secure areas. Because these cookies are strictly necessary to deliver the website, you cannot refuse them without impacting how our website functions.
- Performance and Functionality Cookies: These cookies are used to enhance the performance and functionality of our website and mobile application, but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
- Analytics and Customization Cookies: These cookies collect information that is used either in aggregate form to help us understand how our website and mobile application are being used or how effective our marketing campaigns are, or to help us customize our website and mobile application for you.
- Advertising Cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.
- Social Media Cookies: These cookies are used to enable you to share pages and content that you find interesting on our website and mobile application through third-party social networking and other websites. These cookies may also be used for advertising purposes.
3. How Can You Control Cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by following the instructions below:
- Browser Controls: Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. Generally, you can also manage similar technologies in the same way that you manage cookies using your browser's preferences. The following links show how to adjust the browser settings of commonly used browsers:
- Mobile App Settings: You can manage cookies and similar technologies for mobile apps through the settings on your mobile device.
- Opt-Out of Specific Cookies: You can opt-out of certain third-party cookies by using the opt-out tools provided by those third parties or industry-wide tools like:
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
4. What About Other Tracking Technologies?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our website or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
5. Do You Use Flash Cookies or Local Shared Objects?
Our website and mobile application may also use "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions.
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services.
6. Do You Serve Targeted Advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our website and mobile application. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other personally identifying details unless you choose to provide these.
7. How Often Will You Update This Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
8. Where Can I Get Further Information?
If you have any questions about our use of cookies or other technologies, please contact us at:
Email: privacy@hopngo.ca
Phone: 613-780-5519